Privacy Policy

Effective date: December 10, 2025

TouchArt.online ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect two types of information:

• Information you provide. When you contact us, create an account, or purchase a digital product, we collect information you submit such as name, email address, billing details, and any message content.
• Automatically collected information. When you visit our site, we collect technical data such as IP address, browser type, device information, pages visited, and cookies/usage data via analytics tools.

2. How We Use Your Information

• To process purchases and deliver digital products.
• To respond to support inquiries and communicate about your orders.
• To improve our website, products, and marketing through analytics.
• To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing (If in the EU)

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases: performance of a contract, legitimate interests (e.g., site operation and security), and your consent where required.

4. Sharing & Third Parties

We may share personal information with third parties to provide services, including:

• Payment processors (e.g., Stripe, PayPal) to handle transactions.
• Delivery platforms that host and deliver digital files.
• Analytics & advertising providers (e.g., Google Analytics) to analyze site usage.
• Legal or security partners when required by law or to protect our services.

5. Cookies & Tracking

We use cookies and similar technologies for site functionality, analytics, and optional marketing. You can control cookie preferences through your browser settings or via any cookie banner present on the site.

6. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records and transaction details are typically retained for accounting and tax purposes.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal exceptions).
• Object to or restrict processing and withdraw consent where processing is based on consent.
• Request data portability.

To exercise these rights, contact us at support@touchart.online. We may need to verify your identity before responding.

8. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal data, contact us to request deletion.

9. Security

We implement reasonable technical and organizational measures to protect personal data. However, no internet service is completely secure; we cannot guarantee absolute security.

10. International Transfers

We may transfer personal data to countries outside your jurisdiction (including the United States) for processing. Where applicable, we rely on appropriate safeguards such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy. When changes are significant, we will provide a prominent notice on the site. Continued use after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

support@touchart.online